Konen & Lorenzen Recruitment Consultants

Chief Butler (m/f)

Hong KongFull Time07/16/2019

Looking for a new challenge?

On behalf of our client, a luxury hotel in Hong Kong, we are looking for a Chief Butler.

Essential duties and responsibilities :

  • Assist the Chief Butler to oversee the daily operation and performance of the butler team
  • Observe guest preference and habits, anticipate their needs by providing unparalleled hospitality
  • Review arrivals and departures for accuracy and completeness, prepare daily operation reports and review butler checklist
  • Monitor and manage team performance by providing supervision and professional development, counselling and coaching
  • Review and update the departmental SOPs with approval of the Chief Butler
  • Take care of all VIP suite room guests and coordinate with all concerned departments to fulfill guest needs and requests
  • Update the guest preference, feedback and comments on to the guest profile section



  • Minimum 5 years’ relevant working experience in a sizeable luxury hotel in similar capacity or in Food & Beverage service
  • Commited and passionate in delivering personalized guest service, anticipatory with a keen eye for detail
  • Proven managerial abilities in people management, strategic planning and decision making
  • Ability to build rapport quickly and maintain guest relationships
  • Fluent level of spoken Cantonese, Mandarin and English is essential. Another language is advantageous



If you are interested in this opportunity, please use the “online application” option below. 

If you are already registered with Konen & Lorenzen please contact us directly via Email and kindly mention the reference SLi40789.

We are looking forward to receiving your application!

Konen & Lorenzen Recruitment Consultants
Wisma Lim Foo Yong, Suite 704, 86 Jalan Raja Chulan
50200  Kuala Lumpur
Mrs Donna Koh
Administrative Officer
+6 03 2141 2708
+6 03 2141 2711 (Fax)